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Workflows & approvals

Govern product changes with workflows and tasks before data reaches channels.

Workflows​

A workflow defines stages (e.g. Draft → Content review → Ready to publish). Products move between stages based on rules or manual action.

Use when:

  • Legal/compliance must approve descriptions
  • Brand team signs off imagery
  • Channel manager gates syndication

Configure in the PIM UI or via Workflow API (see OpenAPI when exposed in your tenant).

Tasks​

Tasks are actionable items assigned to users:

  • Approve attribute changes
  • Complete missing fields
  • Review export failures

API access​

  • List tasks: Job/Task APIs and dashboard endpoints
  • MCP: list_tasks, update_task_status for automation

Typical approval flow​

  1. Editor updates product → completeness still below threshold.
  2. Workflow creates task for category manager.
  3. Manager approves → status moves to active.
  4. Export job publishes to Amazon/Shopify.