Approvals
The approval queue is the governance gate for Agentic PIM. Specialist agents propose catalog changes; humans approve, reject, or refine before any write goes live.
This is the primary “humans approve every write” mechanism on the platform — distinct from (and complementary to) PIM workflow tasks for legal or brand review.
What lands in the queue
Agent runs emit approval proposals when they recommend catalog changes, including:
| Approval type | Example |
|---|---|
attribute_update | Proposed SEO title or bullet change |
category_change | Taxonomy agent suggests new category |
content_generation | Generated description awaiting review |
translation | Locale copy proposal |
bulk_action | Batch attribute updates across a scope |
status_change | Lifecycle transition recommendation |
Each proposal includes a proposed diff — what would change, on which product or scope, and which agent produced it.
Review workflow
- Open Agent Control Center → Approvals
- Filter by agent, status, or product
- Open a proposal to inspect the diff
- Approve — applies the catalog write through governed MCP/API paths
- Reject — discards the proposal; no write occurs
- Retry apply — if apply failed after approval, retry from the detail view
Bulk approve and bulk reject are supported for high-volume review sessions.
Approvals vs PIM workflows
| Agent approval queue | PIM workflows & tasks | |
|---|---|---|
| Source | Specialist agent proposals | Human-defined workflow stages |
| Typical use | AI-suggested attribute/content fixes | Legal, brand, channel sign-off |
| Write timing | On approve | On task completion |
| Docs | This page | Workflows & approvals |
Both can apply to the same product — agent proposals for AI fixes, workflows for organizational gates.
Auto-apply (limited)
Some agent types (e.g. duplicate detection) may be configured for auto-apply when tenant policy allows. Default posture is review first. Configure under Agents → Configuration.
MCP and approvals
External MCP clients can propose changes via tools, but in-platform agent approvals provide the structured queue, diff view, bulk actions, and audit trail for specialist agent output. Sensitive operations should still pass workflow gates where required.